Where do I start, they actual make me feel okay going to get my car serviced. For the 1st time ever, I feel like I had a genuine person helping me and not a customer service fake smile robot. They got me scheduled, they got me in, they were told to perform ANY services it needs, if it needs it, do it. They changed my oil (and rotated my tires at my request) then said I was good. They didn't try to up-sell me anything. I was told at my last service at the Honda dealership I would need my brakes done at the next service (less that 50,000 miles on a NEW vehicle). These guys checked them, and said they are FINE. I usually wait for my car to get serviced for 2-3 hrs with an appt at Honda... They had me in and out in just under an hour! Then the check out... I was expecting well over $100, probably close to $200, I use synthetic oil (history of never paying less than that at a service) and my jaw dropped at their reasonable prices! Oil change, tire rotation, and full check for other needed services, under $70. Amen! I will only be going here from now on! Thank you gentlemen for your hard work and care! Also, I'd like to add an oddball selling point for me... I dropped in to see if they could squeeze me in or schedule me an appt having never been there before and they were recommended from across the street at Fix Auto. The gentleman said he would be unable to squeeze me in as that would cut into his employees lunch time, he'd be glad to get me on the books. I LOVE that his employees came before me. It said he values them and shows he cares, that he doesn't try to squeeze things in and stress them out. It goes against the customer is always 1st priority and I LIKE it, society is too entitled these days, it was refreshing.
Thanks Jessica appreciate your honesty and thankful for you as our customer.